42 Rules to Manage an AI Center of Excellence for Your Contact Center: An overview of how to create an artifi cial intelligence center of excellence focused on your contact center
An overview of how to create and manage an artificial intelligence center of excellence focused on your contact center.
About This Book
This book provides an overview of establishing an artificial intelligence center of excellence focused on contact centers.
It outlines key considerations for creating and managing such a center within an organization.
The content addresses strategic and operational aspects relevant to AI implementation in customer service environments.
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