42 Rules for Superior Field Service: The Keys to Profitable Field Service and Customer Loyalty
42 Rules for Superior Field Service offers a concise, practical framework for thinking about field service excellence. With emphasis on profitability and customer loyalty, Rosemary Coates and Jim Reily present 42 focused rules for professionals who want to strengthen service operations and customer relationships.
About This Book
42 Rules for Superior Field Service presents a focused guide to field service management.
The book centers on the connection between profitable operations and lasting customer loyalty.
Its 42 rules offer a structured way to consider the practices and priorities that support superior field service.
Written by Rosemary Coates and Jim Reily, this title is suited to professionals seeking a concise business resource for field service.
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