How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way
How Did That Happen? presents a positive, principled approach to accountability. Roger Connors and Tom Smith examine how people and organizations can take responsibility for results, understand what happened, and build stronger performance through constructive conversations and clear expectations.
About This Book
How Did That Happen? explores accountability in the workplace and in personal performance.
Roger Connors and Tom Smith present an approach to holding people accountable for results without abandoning positivity or principle.
The book focuses on understanding outcomes, addressing responsibility, and creating a constructive culture of accountability.
It is intended for readers seeking practical perspectives on performance, responsibility, and organizational effectiveness.
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