Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model
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Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model

by Brian Douglas Fitch

Education Law
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A concise resource introducing the IMPACT Model to help law enforcement professionals strengthen communication skills and manage conflict effectively.

ISBN-13 9781506303376 ASIN 1506303374 Views 148 Publisher SAGE Publications, Inc Year 2015 Edition 1 Format Paperback Product Group Book Pages 152 Adult No Created April 20, 2026 Updated September 29, 2026
About This Book

This book presents the IMPACT Model for improving interpersonal communication and managing conflict in law enforcement settings.

It focuses on practical strategies that officers can apply during daily interactions and high-stress encounters.

The content supports professional development by emphasizing clear communication and effective conflict resolution techniques.

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I will be using this book for:
2 total votes