Resilient Health Care, Volume 3: Reconciling Work-as-Imagined and Work-as-Done
by Jeffrey Braithwaite, Robert L. Wears, Erik Hollnagel
This volume in the Resilient Health Care series reconciles the gap between idealized work processes and actual healthcare practices. Drawing on expertise from Braithwaite, Wears, and Hollnagel, it offers frameworks for building adaptive, resilient systems that better support frontline workers and enhance patient safety in complex environments.
About This Book
Resilient Health Care, Volume 3 focuses on the critical distinction between work-as-imagined and work-as-done in healthcare settings. It examines how these differing perspectives influence system performance and safety.
The book brings together contributions from leading experts to analyze real-world applications of resilience engineering in health care. It highlights the need for adaptive strategies that account for the complexities of daily operations.
Through case studies and theoretical frameworks, the volume offers practical insights for improving healthcare delivery. It emphasizes aligning organizational expectations with frontline realities to foster more robust systems.
Authors Jeffrey Braithwaite, Robert L. Wears, and Erik Hollnagel provide a comprehensive exploration of resilience principles tailored to health care challenges.
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