Understanding Street-Level Bureaucracy
by Michael Hill, Peter Hupe, Aurélien Buffat
Understanding Street-Level Bureaucracy offers a focused introduction to a key concept in public administration. Michael Hill, Peter Hupe, and Aurélien Buffat examine the idea of street-level bureaucracy and its relevance to policy implementation, government, and the delivery of public services.
About This Book
Understanding Street-Level Bureaucracy introduces a central concept in public administration and the study of government.
The book focuses on street-level bureaucracy, a term associated with the practical work of public officials who interact with people while carrying out policies and services.
Written by Michael Hill, Peter Hupe, and Aurélien Buffat, it provides a focused resource for readers exploring policy implementation and public service.
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