Organizational Behavior, Theory, and Design in Health Care
by Nancy Borkowski, Katherine A. Meese
This health care management textbook connects organizational behavior theories with practical applications through current case studies. It examines health service redesign, patient safety, quality, patient-centeredness, consumerism, health reform, diversity, health disparities, cultural competencies, and change management for future health care managers.
About This Book
This textbook explores organizational behavior, theory, and design within the health care environment.
New case studies connect key theories and concepts with practical applications in current health care delivery.
The book examines the redesign of health services, with attention to patient safety, quality, patient-centeredness, and consumerism.
Topics also include health reform initiatives, diversity, health disparities, cultural competencies, and change management for future health care managers.
Each new print copy includes Navigate 2 eBook Access for online or offline reading on computers, tablets, and mobile devices.
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