Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
by Nick Mehta, Dan Steinman, Lincoln Murphy
A practical guide to reducing churn and growing recurring revenue through effective customer success strategies used by leading companies.
About This Book
Customer Success provides a framework for reducing churn and increasing recurring revenue in subscription-based businesses.
The book outlines strategies used by innovative companies to build lasting customer relationships and drive sustainable growth.
Readers will learn practical approaches to customer engagement, retention, and value delivery throughout the customer lifecycle.
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