Guest Service in the Hospitality Industry
Guest Service in the Hospitality Industry explores the essential relationship between hospitality businesses and the guests they serve. Centered on guest service, this book offers a relevant introduction for students, professionals, and readers seeking a clearer understanding of service in the hospitality field.
About This Book
Guest Service in the Hospitality Industry focuses on the role of guest service in hospitality.
The book provides an introduction to a central subject for hospitality students, professionals, and anyone interested in service-focused business practices.
Its subject matter connects hospitality operations with the guest experience and the standards of service that define the industry.
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