Street-Level Bureaucracy: Dilemmas of the Individual in Public Service, 30th Anniversary Expanded Edition
Michael Lipsky examines the dilemmas faced by individuals in public service and the role of frontline decision-making in policy delivery. This 30th Anniversary Expanded Edition offers an expanded presentation of a significant work on street-level bureaucracy, public administration, and the realities of serving the public.
About This Book
Street-Level Bureaucracy examines the dilemmas of individuals working in public service and the challenges of delivering policy in everyday settings.
Michael Lipsky focuses on the role of frontline public servants and the decisions they make while carrying out their responsibilities.
This 30th Anniversary Expanded Edition presents the work in an expanded form, emphasizing its continuing relevance to the study of public service and administration.
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