Improving Service Quality in the Global Economy
by Michael Milakovich, Harvey W. Blanch
Improving Service Quality in the Global Economy examines service quality within the context of international business and economic activity. Written by Michael Milakovich and Harvey W. Blanch, it provides a focused resource for students, professionals, and general readers interested in management, service operations, and globalization.
About This Book
Improving Service Quality in the Global Economy examines the relationship between service quality and the international business environment.
Written by Michael Milakovich and Harvey W. Blanch, the book addresses a subject relevant to organizations operating across a global economy.
It may be useful for readers studying business, management, service operations, or economic globalization.
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