The World of Customer Service

by Pattie Gibson

Business Education

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A practical guide introducing core customer service concepts for students and entry-level professionals.

ISBN-13 9780840064240 ASIN 0840064241 Views 420 Publisher Cengage Learning Year 2011 Edition 3 Format Paperback Product Group Book Pages 224 Created March 10, 2026 Updated September 22, 2026

About This Book

The World of Customer Service provides foundational knowledge for those entering the field.

It covers essential principles and practices relevant to customer interactions.

The text is suitable for classroom use and professional development.

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