Managing the Unexpected: Resilient Performance in an Age of Uncertainty
by Karl E Weick, Kathleen M. Sutcliffe
A practical guide to building resilient organizations that thrive amid uncertainty and unexpected challenges.
About This Book
Managing the Unexpected explores how organizations can develop resilience in the face of uncertainty and surprise.
The book draws on research into high-reliability organizations to identify key principles for managing the unexpected.
Readers will learn strategies for anticipating problems, containing errors, and recovering quickly from disruptions.
It emphasizes the importance of mindfulness, flexibility, and learning in creating more reliable performance.
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