Dealing with Difficult People: Handle Aggression; Manage Conflict; Motivate Poor Performers (Sunday Times Creating Success)
by Roy Lilley
Dealing with Difficult People offers practical guidance for workplace challenges, including aggression, conflict, and poor performance. Roy Lilley addresses ways to manage difficult interactions and motivate underperforming colleagues, making this a useful resource for readers seeking clearer, more constructive approaches to everyday management situations.
About This Book
Dealing with Difficult People focuses on common challenges that arise when working with difficult colleagues, aggressive behavior, conflict, or poor performance.
The book presents workplace-oriented guidance for managing conflict and responding constructively to challenging situations.
It also addresses motivation, with attention to helping poor performers improve their contribution.
Part of the Sunday Times Creating Success series, this title is aimed at readers seeking practical support for workplace relationships and performance management.
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