Call Centers For Dummies
Call Centers For Dummies provides an approachable introduction to call center operations and practices. Written by Real Bergevin, it is suited to beginners, business readers, and anyone seeking a straightforward starting point for understanding the call center environment.
About This Book
Call Centers For Dummies offers an accessible introduction to the world of call centers.
Written by Real Bergevin, the book is designed for readers who want to understand call center operations and practices.
Its For Dummies format suggests a straightforward, approachable resource for beginners and general business readers.
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