Call Centers For Dummies

by Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson

Business Education

0.0 out of 5 stars (0 ratings)

View on Amazon View on BAM Trade it in for cash!

An introductory resource for understanding call center operations and management practices.

ISBN-13 9780470677438 ASIN 0470677430 Views 45 Publisher For Dummies Year 2010 Edition 2 Format Paperback Product Group Book Pages 384 Adult No Created March 13, 2026 Updated September 30, 2026

About This Book

Call Centers For Dummies provides an overview of call center management and operations.

The book covers key topics relevant to professionals working in customer service environments.

Readers can find general guidance on call center practices and considerations.

Reviews

No reviews yet. Be the first to review this book!

Write a Review

I will be using this book for:

1 total vote