Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction
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Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction

by Jeff Cox, William Byham

Business Management
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Learn how to improve quality, productivity, and employee satisfaction to put your organization on a high-performance track.

ISBN-13 9780449002827 ASIN 0449002829 Views 185 Publisher Ballantine Books Year 1997 Edition Revised Format Paperback Product Group Book Pages 224 Created March 08, 2026 Updated August 10, 2026
About This Book

This book provides guidance on improving quality and productivity within organizations.

It focuses on energizing employees and increasing overall satisfaction at work.

The content supports building stronger businesses and achieving high performance.

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I will be using this book for:
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