Exceeding Customer Expectations: What Enterprise, America's #1 car rental company, can teach you about creating lifetime customers
Discover how Enterprise Rent-A-Car became America's top rental company by putting customers first and creating lasting loyalty.
About This Book
This book examines the customer service strategies that helped Enterprise Rent-A-Car become a market leader.
It highlights practical approaches to exceeding expectations and building lasting customer relationships.
Readers will find insights drawn from the company's real-world practices and growth story.
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