Services Marketing: Concepts, Strategies, & Cases
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Services Marketing: Concepts, Strategies, & Cases

by K. Hoffman, John Bateson

Business Services Marketing Case Studies
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This book covers essential services marketing concepts, strategies, and cases for students and professionals seeking practical insights.

About This Book

This book explores key concepts and strategies in services marketing.

It presents practical cases to illustrate marketing principles in service industries.

Readers gain insights into managing customer experiences and service delivery.

The content supports both academic study and professional application.

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I will be using this book for: