SEND: Why People Email So Badly and How to Do It Better
by David Shipley, Will Schwalbe
SEND: Why People Email So Badly and How to Do It Better examines the habits and misunderstandings that make email difficult. David Shipley and Will Schwalbe offer practical guidance for writing clearer, more effective messages and improving everyday communication.
About This Book
SEND examines why people often communicate poorly through email.
David Shipley and Will Schwalbe focus on the challenges of writing and interpreting electronic messages.
The book offers guidance for making email communication clearer and more effective.
It is intended for readers who want to improve the way they send and receive email.
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