Unpopular Culture: The Ritual of Complaint in a British Bank
Unpopular Culture explores the ritual of complaint in a British bank, considering how dissatisfaction operates within organizational life. John R. Weeks examines complaint as a cultural and social practice, offering a focused study of banking, workplace interaction, and the meanings attached to everyday grievances.
About This Book
Unpopular Culture examines the ritual of complaint in a British bank.
The book considers complaint as a recurring practice within an organizational and cultural setting.
Its focus brings together themes of banking, workplace culture, social interaction, and dissatisfaction.
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