Customer Service: A Practical Approach
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Customer Service: A Practical Approach

by Elaine Harris

Business Self-Help Customer Service
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A practical guide offering strategies for improving customer interactions, satisfaction, and service delivery in professional settings.

ISBN-13 9780132742399 ASIN 013274239X Views 231 Publisher Pearson Year 2012 Edition 6 Format Paperback Product Group Book Pages 192 Created February 27, 2026 Updated September 08, 2026
About This Book

This book provides practical strategies for improving customer interactions and satisfaction.

Readers will learn effective communication techniques and problem-solving methods.

The content focuses on real-world applications for service professionals.

Key concepts are presented in an accessible format suitable for training and development.

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I will be using this book for:
12 total votes