Key Element Guide Itil Service Transition: Aligned to the 2011 Editions
by Stuart Rance, Great Britain: Cabinet Office
Aligned to the 2011 ITIL edition, this guide offers a concise reference for Service Transition processes and IT service management practices.
About This Book
This guide provides an overview of ITIL Service Transition processes and practices.
It supports alignment with the 2011 edition of the ITIL framework.
The content is intended for IT service management practitioners and organizations.
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