Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
by Doug Lipp
Doug Lipp explores how Disney University develops engaged, loyal, and customer-centric employees. Centered on employee development, workplace culture, training, and service, this business title offers readers an accessible look at the principles behind building a committed and customer-focused workforce.
About This Book
Disney U examines Disney University and its role in developing employees.
The book focuses on engagement, loyalty, and a customer-centric approach to work.
Doug Lipp presents a business-oriented exploration of employee development and organizational culture.
It may interest readers studying training, management, leadership, and service-focused organizations.
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