Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Al Switzler, Kerry Patterson, Joseph Grenny, Ron Mcmillan

Business Self-Help

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Learn how to navigate high-stakes conversations with confidence and achieve positive results in any situation.

ISBN-13 9780071771320 ASIN 0071771328 Views 452 Publisher McGraw Hill Year 2011 Edition 2 Format Paperback Product Group Book Pages 272 Adult No Created February 18, 2026 Updated August 26, 2026

About This Book

Crucial Conversations provides practical tools for handling difficult discussions effectively.

Readers learn techniques to stay focused and productive when emotions run high.

The book emphasizes dialogue skills that lead to better outcomes in personal and professional settings.

Strategies are presented to build trust and resolve conflicts constructively.

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