CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers
I will be using this book for:
2 total votes
Log in to remove ads

CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers

by Paul Greenberg

Business Technology
1 Star 2 Star 3 Star 4 Star 5 Star
0.0 out of 5 stars (0 ratings)
View on Amazon View on BAM Trade it in for cash!

A practical guide to social CRM strategies, tools, and techniques for engaging customers in today's digital landscape.

ISBN-13 9780071590457 ASIN 0071590455 Views 117 Publisher McGraw Hill Year 2009 Edition 4 Format Hardcover Product Group Book Pages 688 Created March 09, 2026 Updated August 10, 2026
About This Book

CRM at the Speed of Light, Fourth Edition explores social CRM strategies and tools.

The book provides techniques for engaging customers in a digital environment.

Readers will learn about evolving customer relationship management practices.

Reviews

No reviews yet. Be the first to review this book!

Write a Review
I will be using this book for:
2 total votes