Six SIgma for Transactions and Service (Six SIGMA Operational Methods)
by Praveen Gupta, Parveen S. Goel, Rajeev Jain, Rajesh K. Tyagi
Six Sigma for Transactions and Service introduces operational methods for applying Six Sigma in transaction-based and service settings. It offers a focused resource for readers exploring process improvement, quality management, and more consistent operational performance.
About This Book
Six Sigma for Transactions and Service presents operational methods focused on applying Six Sigma concepts to transactions and service environments.
The book is designed for readers interested in process improvement, service performance, and disciplined approaches to operational quality.
Praveen Gupta, Parveen S. Goel, Rajeev Jain, and Rajesh K. Tyagi are credited as the authors.
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