Reengineering the Corporation: A Manifesto for Business Revolution (Collins Business Essentials, 9)
by Michael Hammer, James Champy
A manifesto advocating the radical redesign of business processes to achieve dramatic improvements in performance, cost, quality, and service.
About This Book
Reengineering the Corporation presents a framework for redesigning business processes to achieve major improvements in cost, quality, and speed.
The authors outline principles for shifting from functional departments to process-oriented organizations.
Emphasis is placed on radical change rather than incremental improvement.
The book discusses the role of leadership and technology in enabling successful reengineering efforts.
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